Personal Lines Damage Insurance Broker

We are looking for a Personal Lines Damage Insurance Broker to join our team We offer more than just a job: we create learning opportunities and exciting long-term career paths!

  Why work at Covalen?

• Because we are proud to be a company on a human scale;
• Because we make it our duty to always innovate and improve;
• Because you will have the chance to be a stakeholder in the development and growth of a rapidly expanding Quebec company;
• Because we can offer you the means to grow and develop;

Specific responsibilities:

• Offer high-quality customer service and work in collaboration with all team members;
• Ensure portfolio growth;
• Ensure customer retention;
• Perform risk analysis, assess needs and offer suitable products for renewals, modification requests and new business;
• Negotiate with several insurers;
• Ensure collection of accounts receivable;
• Follow up on recommendations issued by insurers;
• Assist clients with a claim, report it to insurers and follow up on it

Requirements :

• Hold the title of personal lines insurance agent or broker and a valid license (AMF);
• Have 2-3 years of experience in personal insurance (brokerage is an asset);
• Excellent proficiency in MS Office software;
• Excellent knowledge of various insurer portals (Intact, L'Unique, Aviva, or at least 2 of the 3 mentioned insurers);
• Knowledge of Epic, Tarif Expert, and Tarif Expert software (an asset);
• Excellent customer service skills;
• Bilingualism, French & English (oral, written, and comprehension) in order to ensure an inclusive customer experience to answer the large English-speaking customers