Customer service agent

  • Durée de l'emploi: Temporaire
  • Langue de travail: Français
  • Heures de travail: 5 to 30 hours per week
  • Education:
  • Expérience:

Education

  • No degree, certificate or diploma

Work setting

  • Remote location
  • Rural area
  • Urban area
  • Various locations
  • Public sector
  • Public utilities

Tasks

  • Develop all kinds of events for publicity, fundraising and information purposes
  • Supervise staff
  • Co-ordinate special publicity events and promotions
  • Conduct public opinion and attitude surveys
  • Gather, research and prepare communications material
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Perform general office duties
  • Copywrite
  • Answer clients' inquiries and provide information

Computer and technology knowledge

  • iOS
  • Database software
  • MS Excel
  • MS Outlook
  • MS Word
  • MS PowerPoint
  • MS Office
  • Mac OS
  • Google Drive

Specialization/experience (business sales and services)

  • Distribution

Transportation/travel information

  • Own transportation
  • Willing to travel
  • Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Overtime required
  • Repetitive tasks
  • Standing for extended periods
  • Walking

Own tools/equipment

  • Cellular phone
  • Computer
  • Internet access

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Experience

  • 1 to less than 7 months

Workplace information

  • On the road job

Financial benefits

  • Bonus
  • Night shift premium

Other benefits

  • Free parking available
  • Other benefits
  • Team building opportunities
  • Parking available
  • Variable or compressed work week
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