Customer service agent

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Tasks

  • Answer inquiries and provide information to customers
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information

Type of experience

  • Call centre

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Workplace information

  • Hybrid

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance

Other benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Free parking available
  • Paid time off (volunteering or personal days)
  • Travel insurance
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 37.75 hours per week
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