Customer service agent

  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Work setting

  • On-site customer service

Tasks

  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Balance daily transactions
  • Handle cash transactions

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Honesty
  • Quick learner
  • Adaptability

Screening questions

  • Are you authorized to work in Canada?
  • Do you live near the job location?

Experience

  • 7 months to less than 1 year

Employment terms options

  • Day

Health benefits

  • Disability benefits
  • Health care plan

Long term benefits

  • Long-term care insurance

Other benefits

  • Free parking available
  • Parking available
  • Travel insurance
  • Durée de l'emploi: Permanent
  • Langue de travail: Français
  • Heures de travail: 10 to 40 hours per week
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