Technical service sales consultant
- Durée de l'emploi: Permanent
- Langue de travail: Français
- Heures de travail: 40 hours per week
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
Work setting
- On-site customer service
- Retail business
Tasks
- Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
- Oversee the preparation of sales and orders
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources to recommend the appropriate goods or services
- Conduct sales transactions
- Use sales forecasting software
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Consult with clients after sale to provide ongoing support
- Review and adapt information regarding product innovations, competitors and market conditions
- Resolve product and service related problems
- Advertise and/or promote products, sales or services
- Provide customer service
- Work at heights, on scaffolding or swing stages
Type of product
- Industrial supplies
Computer and technology knowledge
- Electronic mail
- MS Office
- Enterprise resource planning (ERP) software
Sales experience
- Industrial equipment
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Reliability
- Team player
- Positive attitude
Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you live near the job location?
Experience
- 1 year to less than 2 years
Green job
- Involves duties and responsibilities that lead to positive environmental outcomes
Health benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
- Travel insurance
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities