Shift manager - fast food restaurant

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 48 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Work site environment

  • Noisy
  • Odours
  • Wet/damp
  • Hot

Work setting

  • Coffee shop
  • Fast food outlet or concession

Tasks

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Must have knowledge of the establishment's culinary genres

Supervision

  • 11-15 people

Certificates, licences, memberships, and courses 

  • Workplace Hazardous Materials Information System (WHMIS) Certificate
  • Food Safety Certificate

Transportation/travel information

  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player
  • Initiative
  • Dependability

Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Do you live near the job location?
  • Do you meet the language requirements listed in the job posting?

Employment terms options

  • Early morning
  • Evening

Experience

  • 1 year to less than 2 years

Employment terms options

  • Shift
  • Flexible hours
  • Morning
  • On call
  • Day
  • Weekend

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Gratuities
  • Group insurance benefits
  • Life insurance

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Other benefits
  • Parking available

Support for persons with disabilities

  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities

Support for newcomers and refugees

  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers

  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
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