Shift manager - fast food restaurant

• Work Term: Permanent
• Work Language: English
• Hours: 32 to 48 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage

Supervision

• 5-10 people
• 11-15 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses 

• First Aid Certificate
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Food Safety Certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Early morning
• Evening

Employment terms options

• Shift
• Flexible hours
• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Parking available

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth

Support for Veterans

• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers

• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees