- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Tasks
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Resolve product and service related problems
- Document work completed
- Recommend measures to improve work methods
Financial benefits
- Bonus
- Group insurance benefits
- Pension plan
Other benefits
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Wellness program
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Work Term: Permanent
- Work Language: English or French
- Hours: 35 hours per week
