Clerk, customer service

• Work Term: Temporary
• Work Language: French
• Hours: 24 to 30 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months

Work setting

• Transit commission

Tasks

• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Issue receipts and other forms
• Perform general office duties
• Maintain and manage digital database
• Answer clients' inquiries and provide information

Student status

• Full time enrollment

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Windows
• MS Word
• Social Media

Type of experience

• Call centre

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail

Own tools/equipment

• Cellular phone
• Internet access

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent written communication
• Organized
• Team player
• Judgement
• Quick learner

Screening questions

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have the above-indicated required certifications?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
• What is your current level of study?

Workplace information

• Hybrid

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• Team building opportunities
• Parking available