Call centre agent - technical support

  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 40 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experience

Screening questions

  • Are you authorized to work in Canada?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Do you have the equipment you need to work from home (like internet and a workspace)?
  • Do you live near the job location?

Employment terms options

  • Early morning
  • Evening

Employment terms options

  • Shift
  • Morning
  • Night
  • To be determined
  • Day
  • Weekend

Workplace information

  • Hybrid

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance

Other benefits

  • Learning/training paid by employer
  • On-site amenities
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

  • Applies hiring policies that discourage age discrimination

Supports for visible minorities

  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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