Customer service adviser

  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 37.5 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years

Work setting

  • Manufacture

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Perform general office duties
  • Receive payments
  • Sell merchandise
  • Answer clients' inquiries and provide information

Sales experience

  • Direct distributing - person to person (sales)

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver's licence
  • Willing to travel

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Honesty
  • Quick learner

Screening questions

  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Health benefits

  • Disability benefits
  • Health care plan

Financial benefits

  • Bonus

Long term benefits

  • Long-term care insurance

Other benefits

  • Free parking available
  • Other benefits
  • Team building opportunities
  • Parking available
  • Travel insurance
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