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Customer service assistant
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Publicize activities, workshops, meetings and other events for fundraising or information purposes
- Supervise staff
- Act as spokesperson for an organization
- Co-ordinate special publicity events and promotions
- Conduct public opinion and attitude surveys
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Supervise office and volunteer staff
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you currently a student?
- Do you have experience working in this field?
Employment terms options
- Evening
Employment terms options
- Weekend
Internship
- This position is a paid internship that encourages on-the-job training and skill development.
- Work Term: Casual
- Work Language: French
- Hours: 15 to 25 hours per week