- Education: Bachelor's degree
- Experience: 2 years to less than 3 years
Tasks
- Assist in the preparation of brochures, reports, newsletters and other material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Personal suitability
- Efficient interpersonal skills
- Excellent written communication
- Ability to multitask
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
Support for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
- Offers on-the-job training tailored to youth
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
