Department manager - retail

  • Durée de l'emploi: Permanent
  • Langue de travail: Bilingue
  • Heures de travail: 32 hours per week
  • Education:
  • Expérience:

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • or equivalent experience

Work setting

  • Supermarket/grocery store

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Determine merchandise and services to be sold
  • Implement price and credits policies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Conduct performance reviews

Supervision

  • More than 20 people
  • Working groups

Computer and technology knowledge

  • Point of sale system
  • Spreadsheet
  • Adobe Acrobat Reader
  • MS Outlook

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Adaptability
  • Collaborative
  • Hardworking
  • Integrity
  • Positive attitude
  • Quick learner
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Interpersonal awareness
  • Organized
  • Team player
  • Maturity
  • Resourcefulness
  • Ability to multitask

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • What is your current level of study?

Experience

  • 3 years to less than 5 years

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance
  • Maternity and parental benefits

Other benefits

  • Free parking available
  • On-site amenities
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Variable or compressed work week

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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