Customer service sales clerk

• Work Term: Permanent
• Work Language: English
• Hours: 60 to 100 hours bi-weekly
• Education: College/CEGEP
• Experience: 2 years to less than 3 years
• Electrical, electronic and communications engineering technology/technician
• Electrical and power transmission installers, other
• Electrical/electronics maintenance and repair technology, other
• Marketing/marketing management, general
• Sales, distribution and marketing operations, general
• Selling skills and sales operations
• or equivalent experience

Asset languages

• Arabic
• Hindi
• Spanish; Castilian
• Faroese
• Panjabi; Punjabi
• Chinese

Work site environment

• Non-smoking
• Air conditioned
• Clean

Work setting

• Department store
• Urban area
• Various locations
• Willing to relocate
• On-site customer service
• Electronics specialty shop
• Hardware store
• Retail business
• Wholesalers
• Home decor
• Electrical contractor

Tasks

• Accept cash, cheque, credit card or automatic debit payment
• Operate cash register
• Prepare sales, rental or leasing contracts
• Supervise staff (apprentices, stages hands, design team, etc.)
• Teach interest or professional development courses
• Operate computerized inventory record keeping and re-ordering systems
• Provide advice about merchandise
• Advertise and/or promote products, sales or services
• Perform data entry
• Provide customer service
• Train staff
• Assist in display of merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Maintain sales records for inventory control
• Prepare merchandise for purchase, rental or lease

Type of product

• Building materials (other than lumber)
• Home electronics
• Power tools
• Industrial supplies
• Electrical wiring devices

Hardware development

• Strong Arm

Equipment and machinery experience

• Forklift

Parts specialization

• Electrical products

Sales experience

• Electrical and electronic equipment

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Bending, crouching, kneeling
• Handling heavy loads
• Physically demanding
• Repetitive tasks
• Ability to distinguish between colours
• Standing for extended periods
• Sitting
• Combination of sitting, standing, walking

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Adaptability
• Collaborative
• Efficiency
• Energetic
• Hardworking
• Outgoing
• Positive attitude
• Quick learner
• Time management
• Dependability
• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Excellent oral communication
• Accurate
• Client focus
• Judgement
• Ability to multitask
• Honesty
• Interpersonal awareness

Screening questions

• Are you available for shift or on-call work?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Shift

Employment terms options

• Flexible hours
• Morning
• Day
• Weekend
• Overtime available

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Parking available