- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: Experience an asset
- or equivalent experience
Work setting
Tasks
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Provide directory assistance
- Relay service to persons with disabilities
- Provide customer service
Computer and technology knowledge
- MS Office
- Electronic mail
- MS Outlook
Security and safety
Transportation/travel information
- Own transportation
- Own vehicle
- Travel expenses paid by employer
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
Other
- Use of artificial intelligence
Employment terms options
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Support for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
