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- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
Work setting
- Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
Screening questions
- Are you available for shift or on-call work?
Employment terms options
- Shift
Support for newcomers and refugees
- Does not require Canadian work experience
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
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