Front desk hotel manager

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years

Work setting

Hotel, motel, resort

Tasks

Supervise staff
Conduct performance reviews
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Address customers' complaints or concerns
Assist clients/guests with special needs
Develop and implement business plans
Establish work schedules
Manage events
Organize and maintain inventory

Supervision

Staff in various areas of responsibility

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Attention to detail

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Team player

Employment terms options

Morning
Night
Weekend
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week