Customer service clerk

  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Work setting

  • Private sector

Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Issue receipts and other forms
  • Maintain records and statistics
  • Receive and log complaints

Computer and technology knowledge

  • Database software
  • Electronic mail

Type of experience

  • Call centre

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Reliability
  • Team player

Experience

  • 1 year to less than 2 years

Employment terms options

  • Day
  • Durée de l'emploi: Temporaire
  • Langue de travail: Anglais
  • Heures de travail: 37.5 to 40 hours per week
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