Medical office assistant

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37.5 hours per week
Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Health care institution, facility or clinic

Tasks

Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Send invoices
Maintain work records and logs
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Calculate billing charges
Provide directory assistance
Relay service to persons with disabilities
Perform data entry
Provide customer service

Computer and technology knowledge

Switchboard 1-25 lines
Spreadsheet
MS Excel
MS Outlook
MS PowerPoint
MS Word
MS Windows
Salesforce

Type of experience

Call centre
Sales and marketing

Security and safety

Criminal record check

Work conditions and physical capabilities

Fast-paced environment
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Time management

Screening questions

Are you authorized to work in Canada?
Do you have experience working in this field?

Experience

Experience an asset

Employment terms options

Day

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Bonus
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Other benefits

Free parking available