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Customer service agent

  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Issue receipts and other forms
  • Perform general office duties
  • Receive and log complaints
  • Sell merchandise

Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure

Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?

Experience

  • 3 years to less than 5 years

Employment terms options

  • Day

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan

Financial benefits

  • Group insurance benefits
  • Life insurance

Other benefits

  • Free parking available
  • Travel insurance
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 37.5 hours per week