Customer service agent

Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
or equivalent experience

Work setting

Rural area
Industrial plant
Agriculture

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Maintain and manage digital database
Answer clients' inquiries and provide information

Computer and technology knowledge

Database software
MS Excel
MS Outlook
MS Windows
MS Word
MS Office
Spreadsheet
Electronic mail

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks

Screening questions

Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

Day

Health benefits

Dental plan
Health care plan
Paramedical services coverage

Financial benefits

Bonus
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Other benefits

Deferred Profit Sharing Plan (DPSP)
Other benefits
Parking available
Work Term: Permanent
Work Language: Bilingual
Hours: 32 to 40 hours per week