Medical office secretary-receptionist

  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years

Work setting

  • Health care institution, facility or clinic

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Record and relay information
  • Schedule and confirm appointments
  • Maintain work records and logs
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Relay service to persons with disabilities
  • Perform data entry
  • Provide customer service

Computer and technology knowledge

  • Electronic medical records
  • Switchboard 1-25 lines
  • Electronic scheduler
  • MS Office
  • Electronic mail
  • MS Excel
  • MS Outlook
  • MS Word
  • MS Windows

Security and safety

  • Basic security clearance

Employment terms options

  • Day

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Mileage paid
  • Pension plan

Long term benefits

  • Long-term care insurance
  • Maternity and parental benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Travel insurance
  • Wellness program
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