Shift manager - fast food restaurant
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work setting
- Various locations
- Restaurant
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Prepare and submit reports
- Supervise and check delivery of food trolleys
- Establish work schedules
- Supervise staff or team
- Balance cash and complete balance sheets, cash reports and related forms
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Provide customer service
- Leading/instructing individuals
- Train staff/workers in job duties, safety procedures and company policies
- Plan and organize daily operations
- Motivate staff
Supervision
- Food service counter attendants and food preparers
- Kitchen and food service helpers
- Staff in various areas of responsibility
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Standing for extended periods
- Walking
- Attention to detail
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Initiative
- Dependability
- Values and ethics
- Reliability
- Organized
- Ability to multitask
- Positive attitude
Screening questions
- Are you available for shift or on-call work?
- Do you have experience working in this field?
Experience
- 1 to less than 7 months
Employment terms options
- Early morning
- Evening
- Shift
- Flexible hours
- Morning
- Night
- On call
- Day
- Weekend
- Overtime available
Health benefits
- Dental plan
- Health care plan
- Vision care benefits