Customer service representative - airline

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:

Education

No degree, certificate or diploma

Tasks

Maintain work records and logs
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Process money, cheques and credit/debit card payments
Provide customer service
Work with minimal supervision

Computer and technology knowledge

Multi-line switchboard
Spreadsheet
Word processing software
Internet

Security and safety

Airport security clearance
Driver's validity licence check

Transportation/travel information

Public transportation is not available
Valid driver's licence

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Interpersonal awareness
Organized
Reliability
Team player
Ability to multitask

Screening questions

Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?

Employment terms options

Early morning
Evening
Shift
Morning

Experience

Experience an asset

Employment terms options

Day
Weekend
Overtime available

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance

Other benefits

Free parking available
Team building opportunities