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Street outreach worker

  • Work Term: Temporary
  • Work Language: English
  • Hours: 35 hours per week
  • Education: College/CEGEP
  • Experience: Experience an asset
  • or equivalent experience

Work site environment

  • Child welfare
  • Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
  • Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
  • Early intervention programming for at-risk youth
  • Crime prevention
  • Services for the homeless

Work setting

  • Urban area
  • Social service or charity agency
  • Shelter for the homeless
  • Community centre

Tasks

  • Prepare reports or case histories
  • Administrative and office activities
  • Appraise clients' needs or eligibility for specific services
  • Perform administrative tasks
  • Conduct social research
  • Implement life skills workshops
  • Refer offenders to community and social services programs
  • Assess client's relevant skill strengths and development needs
  • Conduct follow-up assessments
  • Develop, co-ordinate and implement the delivery of specific services within the community
  • Housekeeping activities
  • Food preparation
  • Provide suicide and crisis intervention
  • Resolve conflict situations
  • Supervise activities of clients living in group homes and half-way houses
  • Assist offenders in pre-release and release planning
  • Implement behaviour management programs
  • Conduct individual and group counselling sessions
  • Establish registry of special needs support workers
  • Liaise with other social services agencies and health care providers involved with clients
  • Develop service intervention logic models and outcome measures
  • Maintain program statistics for purposes of evaluation and research
  • Screen, recruit and train volunteers and support staff
  • Assist clients/guests with special needs
  • Accompany clients to appointments and social outings
  • Manage events
  • Manage knowledge
  • Offer mentoring
  • Food safety/handling skills

Supervision

  • 1 to 2 people
  • 3-4 people
  • 5-10 people
  • 11-15 people
  • 16-20 people

Certificates, licences, memberships, and courses 

  • Emergency child care first aid and CPR

Target audience

  • Aboriginal groups
  • Females
  • Males
  • Persons with an intellectual disability
  • Persons with mental health disabilities
  • Street population

Area of specialization

  • Community services

Security and safety

  • Criminal record check
  • Driving record check (abstract)
  • Vulnerable sector check

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver's licence

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Physically demanding
  • Tight deadlines
  • Attention to detail
  • Large workload

Weight handling

  • Up to 23 kg (50 lbs)

Personal suitability

  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Interpersonal awareness
  • Judgement
  • Values and ethics
  • Client focus
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
  • Organized

Screening questions

  • Are you available for shift or on-call work?
  • Do you have experience working in this field?

Employment terms options

  • Evening
  • Flexible hours

Employment terms options

  • Day

Other benefits

  • Other benefits

Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers