Community and social services worker
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
- or equivalent experience
Work site environment
- Child welfare
- Corrections
- Education or training
- Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
- Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
- Volunteer coordination
- Early intervention programming for at-risk youth
- Crime prevention
Work setting
- Urban area
- Various locations
- Social service or charity agency
- Community centre
- Cultural events
- Cultural organization
- Arts and culture
Tasks
- Prepare reports or case histories
- Administrative and office activities
- Appraise clients' needs or eligibility for specific services
- Conduct social research
- Implement life skills workshops
- Assess client's relevant skill strengths and development needs
- Conduct follow-up assessments
- Develop, co-ordinate and implement the delivery of specific services within the community
- Housekeeping activities
- Food preparation
- Provide suicide and crisis intervention
- Resolve conflict situations
- Conduct individual and group counselling sessions
- Establish registry of special needs support workers
- Liaise with other social services agencies and health care providers involved with clients
- Maintain program statistics for purposes of evaluation and research
- Screen, recruit and train volunteers and support staff
- Assist clients/guests with special needs
- Accompany clients to appointments and social outings
- Manage events
- Manage knowledge
- Offer mentoring
- Supervise office and volunteer staff
Certificates, licences, memberships, and courses
- Cultural Awareness Training
- First Aid Certificate
- CPR Certificate
- Food Safety Certificate
Target audience
- Aboriginal groups
- Adolescents
- Children
- Culturally diverse groups
- Elderly
- Families
- Females
- Males
- Street population
Computer and technology knowledge
- MS Office
Area of work experience
- Community service organization
Area of specialization
- Aboriginal or First Nations education
- Cultural
Security and safety
- Criminal record check
- Driving record check (abstract)
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
- Driver's abstract
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Physically demanding
- Tight deadlines
- Attention to detail
- Large workload
Weight handling
- Up to 13.5 kg (30 lbs)
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Values and ethics
- Client focus
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Organized
Screening questions
- Do you have experience working in this field?
Employment terms options
- Evening
- Flexible hours
Employment terms options
- Day
- Weekend
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Other benefits
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers