Social services centre manager
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:
- Expérience:
Education
- College/CEGEP
- or equivalent experience
Work site environment
- Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
Work setting
- Community and social services
- Urban area
- Group home
- Community service organization
Budgetary responsibility
- $500,001 - $1,500,000
Tasks
- Direct the delivery of social and community service programs
- Evaluate the delivery of social and community service programs
- Plan and organize the delivery of social and community service programs
- Hire and provide training for professional and non-professional staff
- Administer programs of membership organizations
- Administer the programs of non-governmental organizations involved with social issues
- Direct and advise professional and non-professional staff
- Establish administrative procedures
- Manage the operations and activities of social and community centres, correctional facilities and detention centres
- Participate in policy development by preparing reports and briefs for management committees and working groups
- Plan, administer and control budgets for projects, programs, support services and equipment
- Represent their respective organizations for the purpose of government liaison and media relations
- Resolve conflict situations
- Coaching
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
- Implement social programs, food and beverage, transportation, and other services
- Design and implement health and wellness projects or programs
- Supervisory Experience
- Co-ordinate work activities with other project supervisors or managers
- Report on implications for housing and related social policy
Supervision
- 1 to 2 people
- 3-4 people
- 5-10 people
- 11-15 people
- 16-20 people
- More than 20 people
Computer and technology knowledge
- Database
Area of specialization
- Social policy and program administration
- Public housing
- Cultural
Security and safety
- Driver's validity licence check
- Vulnerable sector check
Transportation/travel information
- Valid driver's licence
- Own vehicle
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
- Fast-paced environment
- Large workload
- Large caseload
- Tight deadlines
Personal suitability
- Accurate
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
- Values and ethics
- Proactive
Screening questions
- Do you have experience working in this field?
Employment terms options
- Early morning
- Evening
- Shift
- Flexible hours
- Morning
Experience
- 5 years or more
Employment terms options
- Night
- On call
- Day
- Weekend
- Overtime required
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Mileage paid
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Other benefits
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers