Receptionist-telephone operator

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:

Education

No degree, certificate or diploma

Tasks

Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Maintain work records and logs
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Arrange teleconferences
Perform data entry

Computer and technology knowledge

Switchboard 1-25 lines
Electronic scheduler
Word processing software
MS Office
Database software
Presentation software
Electronic mail
Spreadsheet
MS Access
MS Excel
MS Outlook
MS PowerPoint
MS Word
MS Windows

Transportation/travel information

Own transportation
Public transportation is available

Work conditions and physical capabilities

Ability to work independently
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Sitting

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Time management
Maturity

Screening questions

Are you available to start on the date listed in the job posting?
Do you have experience working in this field?

Experience

No experience (will train)

Employment terms options

Day

Health benefits

Dental plan
Health care plan