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Travel consultant

  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: College/CEGEP
  • Experience: Experience an asset
  • or equivalent experience

Asset languages

  • Mandarin
  • Cantonese

Work setting

  • Willing to relocate
  • Travel agency

Tasks

  • Calculate cost of travel and accommodations
  • Handle reimbursement in case of transportation and hotel reservations cancellation
  • Recommend suitable products
  • Supervise clerical staff or other travel counsellors
  • Sell travel products and travel insurance
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Certificates, licences, memberships, and courses 

  • Travel Industry Council of Ontario (TICO)

Computer and technology knowledge

  • Travel software packages
  • Amadeus
  • MS Office

Travel bookings

  • Leisure travel
  • Individual travel
  • Group travel
  • Domestic travel
  • International travel
  • Cruise ship

Work conditions and physical capabilities

  • Attention to detail
  • Work under pressure

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Organized
  • Team player
  • Accurate

Employment terms options

  • Flexible hours

Employment terms options

  • Day
  • Weekend

Other benefits

  • Free parking available
  • Other benefits