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Customer service representative supervisor
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 2 years to less than 3 years
- or equivalent experience
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers' training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Supervisory Experience
Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Do you live near the job location?
- Do you meet the language requirements listed in the job posting?
Employment terms options
- Day
Health benefits
- Health care plan
Other benefits
- On-site amenities
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week