Customer service representative supervisor
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 3 years to less than 5 years
- or equivalent experience
Work setting
- Sales
Tasks
- Co-ordinate activities with other work units or departments
- Co-ordinate, assign and review work
- Supervise staff
- Answer inquiries and provide information to customers
- Supervisory Experience
- Lead sales team in building relationships with business clients and manage negotiations of sales contracts
- Interview clients, prepare case histories and assess problems
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
Screening questions
- Are you authorized to work in Canada?
Employment terms options
- Day
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week