Customer service representative supervisor

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years
• or equivalent experience

Work setting

• Sales

Tasks

• Co-ordinate activities with other work units or departments
• Co-ordinate, assign and review work
• Supervise staff
• Answer inquiries and provide information to customers
• Supervisory Experience
• Lead sales team in building relationships with business clients and manage negotiations of sales contracts
• Interview clients, prepare case histories and assess problems

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player

Screening questions

• Are you authorized to work in Canada?

Employment terms options

• Day

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 40 hours per week