Customer service representative - call centre

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: 2 years to less than 3 years

Work setting

Relocation costs not covered by employer
Business and/or industry

Tasks

Answer inquiries and provide information to customers
Arrange for refunds and credits
Receive credit and employment applications
Receive payments
Investigate complaints

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Initiative
Dependability
Accurate

Screening questions

Are you authorized to work in Canada?
Are you willing to relocate for this position?
Do you have experience working in this field?
Work Term: Permanent
Work Language: English
Hours: 30 hours per week