Customer service agent

Education: No degree, certificate or diploma
Experience: Will train

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure

Personal suitability

Punctuality
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player

Screening questions

Are you authorized to work in Canada?
Do you live near the job location?
Work Term: Permanent
Work Language: Bilingual
Hours: 40 hours per week