Hotel front desk manager

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:

Education

Secondary (high) school graduation certificate
or equivalent experience

Work site environment

Non-smoking

Work setting

Staff accommodation available
Rural area
Willing to relocate
Hotel, motel, resort

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Conduct training sessions
Perform front desk duties
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules

Computer and technology knowledge

Central reservation system (CRS)
MS Office
MS Outlook

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player

Screening questions

Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Are you willing to relocate for this position?

Employment terms options

Evening

Experience

1 year to less than 2 years

Employment terms options

Morning
Night
Day
Weekend
Overtime available

Health benefits

Dental plan

Financial benefits

Commission

Other benefits

On-site housing options
Parking available
Wellness program