Retail store supervisor

Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: Will train
or equivalent experience

Tasks

Supervise staff (apprentices, stages hands, design team, etc.)
Assign sales workers to duties
Hire and train or arrange for training of staff
Authorize return of merchandise
Establish work schedules
Sell merchandise
Prepare reports on sales volumes, merchandising and personnel matters
Resolve issues that may arise, including customer requests, complaints and supply shortages
Organize and maintain inventory
Supervise and co-ordinate activities of workers
Manage cash
Oversee payroll administration
Conduct performance reviews
Supervise office and volunteer staff

Supervision

3-4 people
Cashiers
Grocery clerks and shelf stockers
Retail salespersons and sales clerks
Working groups
Staff in various areas of responsibility

Area of specialization

Retail store

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Walking
Sitting
Standing for extended periods
Bending, crouching, kneeling

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Dependability
Initiative
Judgement
Ability to multitask

Screening questions

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you currently a student?
Are you willing to relocate for this position?
Do you have experience working in this field?

Employment terms options

Early morning
Evening
Shift
Morning
Night

Employment terms options

Day
Weekend

Support for newcomers and refugees

Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)