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Retail sales manager
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: No degree, certificate or diploma
- Experience: 3 years to less than 5 years
Asset languages
- Italian
Work setting
- Retail business
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- Plan, organize, direct, control and evaluate daily operations
Supervision
- 3-4 people
Computer and technology knowledge
- Point of sale system
- Word processing software
- Database software
- Inventory control software
- Computerized bookkeeping system
- Electronic mail
- Spreadsheet
- MS Outlook
Work conditions and physical capabilities
- Work under pressure
- Handling heavy loads
- Attention to detail
Personal suitability
- Adaptability
- Analytical
- Efficiency
- Hardworking
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Team player
- Maturity
- Ability to multitask
Screening questions
- Do you have experience working in this field?
Employment terms options
- Day
- Weekend