Director of Innovation and Technology

Laval, the third largest city in Quebec, is undergoing profound transformation. The strategic vision Laval 2035: urban by nature, well rooted in the principles of sustainable development, is being deployed throughout the territory, with a view to enhancing the citizen experience. Major modernization and infrastructure development projects are being implemented to meet the needs of a population of nearly half a million people. Initiatives to improve transportation, green spaces, and public services are carefully considered, ensuring that resources are used optimally and that objectives are achieved efficiently. It is in the pursuit of improving the quality of life of its residents through a model of sustainable and smart urban development that Laval continues to thrive.

The Innovation and Technology Service is no exception to the ongoing transformation and modernization within the municipality. In Laval, we believe that technological innovation is an essential lever for providing modern, agile, and citizen-centered public services.

To realize this vision, we are looking for a strategic, committed, and caring leader to head our Innovation and Technology Service (ITS).

Reporting to the Deputy General Director of Corporate Partnerships, you are a strategic player in the City’s digital transformation. You oversee all activities of the ITS, orchestrating technologies, talents, security, data, long-term workforce planning, business solutions, and digital projects.

As an inspiring leader, you support municipal services in delivering modern, efficient, and secure services, engaging your teams in the transformation and alignment of their contributions, as well as adapting to the ever-evolving environment.

You are responsible for implementing the organization’s integrated technological vision, a solid partnership approach aligned with the City’s major directions. You supervise structural decisions regarding architecture, security, data, and systems, while ensuring strong governance and rigorous management of technological performance.

Your main mandates:

• Lead the delivery of complex and large-scale technological projects with high added value;
• Oversee the strategic planning of information technologies;
• Direct the geomatics service;
• Manage the acquisition, development, maintenance, and management of computer hardware, databases, telecommunications systems, and applications;
• Define the standards, norms, processes, and technological orientations of the City;
• Lead data governance and digital project governance;
• Contribute to the governance of artificial intelligence;
• Establish security, compliance, identity management, and personal information protection standards and norms;
• Lead a structure supporting cybersecurity, operational security, and data security;
• Ensure operational efficiency in the service (human, financial, and material resources);
• Align the actions of the ITS with organizational priorities and transformation objectives.

• Hold a bachelor's degree in computer science or another relevant field;
• Have 10 years of relevant experience in a management position within a large organization, preferably in the public or parapublic sector;
• Have experience in complex transformation contexts.

Demonstrating proven leadership, you will embody the management model advocated by the City of Laval:

Humanize: You will show a genuine interest in the well-being of others and the work environment. You will share the vision by conveying it in a way that gives meaning to the work and ensures a common understanding of the preferred direction.

Energize: You will promote skill development, inspire others, and encourage them to engage in their work and perform. You will gather, share, and disseminate the required information to foster communication within the organization.

Inspire: You will be able to exert strategic influence and promote your ideas in alignment with those of the organization while having an informed awareness of the internal and external environment. You will be able to develop formal and informal networks to facilitate exchanges leading to beneficial outcomes for all parties involved.

Transform: You will know how to generate creative ideas to provoke citizen-centered transformation. You are able to perceive the urgency and importance of situations and will need to ensure that they are communicated and managed according to organizational issues.

Navigate: Recognized for your courage to act, you will be determined to carry out the interventions you believe are necessary to create maximum value for citizens. Focused on results, you will concentrate your efforts to achieve or exceed expected outcomes and adopt strategies that contribute to improving the results obtained.

Choosing the City of Laval means joining the third largest city in Quebec to exercise impactful leadership at the heart of our strategic vision. It also means evolving within a human, committed team that places the citizen at the center of every decision.

For this position, we offer competitive working conditions and benefits:

• 5 weeks of annual vacation;
• 5 personal days annually;
• 16.5 public holidays per year including several days off during the holiday season;
• Comprehensive group insurance package;
• Defined benefit pension plan;
• Hybrid work mode;
• Work location easily accessible with free parking;
• Employee assistance program (EAP);
• Priority access to a CPE daycare.