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🌿 Qui sommes-nous

Chez Besoins d’aide 24/7, nous croyons profondément qu’au cœur de chaque être humain se trouve une force, même dans les moments les plus sombres.

Notre organisme est né d’une conviction simple mais essentielle : personne ne devrait traverser une crise seul.

À travers notre ligne d’intervention 24/7, notre centre de crise, nous accompagnons des personnes qui vivent des moments de grande vulnérabilité — détresse, anxiété, idées suicidaires, épuisement, ruptures, ou simplement le besoin urgent d’être entendu.

Mais au-delà des services, ce que nous offrons avant tout, c’est une rencontre humaine.

Notre équipe est composée d’intervenant·es engagé·es, profondément humains, qui choisissent chaque jour de faire une différence réelle dans la vie des gens. Ici, on ne “fait pas que travailler” : on contribue à quelque chose de plus grand que soi.

💛 Notre mission

Offrir un soutien immédiat, humain et accessible à toute personne en situation de crise, et contribuer activement à prévenir la détresse et le suicide dans notre communauté.

🌟 Ce qui nous distingue

\n
Une présence 24/7, sans interruption
\n
\n
Une approche humaine, respectueuse et sans jugement
\n
\n
Une équipe engagée qui croit profondément au pouvoir du lien
\n
\n
Un rôle essentiel dans le filet de sécurité de notre région
\n

✨ Travailler avec nous

Choisir de travailler chez Besoins d’aide 24/7, c’est choisir d’être là où ça compte vraiment.

C’est accompagner des personnes dans des moments clés de leur vie.
C’est grandir humainement, autant que professionnellement.
C’est faire partie d’une équipe soudée, portée par des valeurs fortes.

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Évaluer le besoin de la personne qui a recours à un de nos services d'interventions et/ou d'hébergement :

- Évaluer la dangerosité d'un passage à l'acte dans l’ici et maintenant;

- Évaluer l'admissibilité de l'hébergement si nécessaire;

- Évaluer le risque suicidaire et/ou le risque homicidaire;

- Évaluer la P38, lorsque nécessaire;

- Intervenir en suivant les approches et la structure d’intervention privilégiées dans notre organisation auprès de nos usagers;

- S’assurer de la sécurité des personnes qui utilisent nos services, créer, si nécessaire, un filet de protection;

- Référer les personnes vulnérables, lorsque requis, au meilleur service pour elles, dans l’ici et maintenant;

- Saisir toutes les données requises et les rapports dans notre système interne ASO dès la fin d’une intervention afin d’avoir en tout temps toutes les informations à jour;

- Assurer le suivi des dossiers de chaque usager;

- Élaborer un plan d’intervention pour les usagers du centre de crise;

- Assurer la prise en charge, l’accompagnement et le suivi au quotidien avec les usagers en centre de crise;

- Rédiger tous les rapports d’observations, comptes rendus, rapports d’interventions et émettre des recommandations qui pourraient améliorer la situation de l’usager;

- Assurer un service fiable et de qualité à chaque intervention qui respect nos normes;

- Assister à tous les suivis cliniques, aux discussions de groupe à propos de nos usagers et aux formations demandées dans le but d’améliorer des compétences et les services aux usagers;

- S’assurer de bien connaître les ressources adéquates afin de référer la personne au besoin;

- S’assurer de bien connaître et respecter nos politiques et code éthique;

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Open Positions (1)

Social Services

Don't see the right role?