Customer service clerk

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week
Education:
Expérience:

Education

No degree, certificate or diploma

Work setting

Rural area

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive payments
Sell merchandise

Computer and technology knowledge

Salesforce
Internet
MS Excel
MS Windows
MS Word

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Bending, crouching, kneeling
Hand-eye co-ordination
Handling heavy loads
Physically demanding
Repetitive tasks
Standing for extended periods
Walking

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Screening questions

Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?

Employment terms options

Early morning

Experience

1 year to less than 2 years

Employment terms options

Morning
On call
Day
Weekend

Health benefits

Dental plan
Health care plan
Vision care benefits