Education

Work setting

Arrange and co-ordinate seminars, conferences, etc.
Assist with staff consultation and grievance procedures
Coordinate the activities of the HR department in order to ensure they meet the organization's goals
Coordinate the flow of information within the team
Direct and control daily operations
Evaluate daily operations
Open and distribute mail and other materials
Plan and organize daily operations
Review HR projects to assure compliance with laws and regulations
Record and prepare minutes of meetings, seminars and conferences
Determine and establish office procedures and routines
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Oversee the preparation of reports
Liaise with management, union officials and HR consultants
Organize staff consultation and grievance procedures
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Conduct research
Perform data entry
Provide customer service
Maintain and manage digital database
Perform basic bookkeeping tasks
Consult with clients after sale to provide ongoing support