Customer service manager - retail

Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Rural area
Retail business

Tasks

Direct and control daily operations
Manage staff and assign duties
Locate, select and procure merchandise for resale
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Perform opening and closing activities
Order merchandise
Supervisory Experience

Supervision

Working groups

Computer and technology knowledge

Point of sale system

Transportation/travel information

Public transportation is not available

Work conditions and physical capabilities

Work under pressure
Handling heavy loads
Attention to detail
Standing for extended periods

Personal suitability

Collaborative
Efficiency
Positive attitude
Time management
Client focus
Excellent oral communication
Organized
Ability to multitask
Leadership

Screening questions

Are you available for shift or on-call work?
Do you have experience working in this field?

Employment terms options

Evening
Shift
Flexible hours

Experience

3 years to less than 5 years

Employment terms options

Weekend

Health benefits

Dental plan
Health care plan

Financial benefits

Registered Retirement Savings Plan (RRSP)
Durée de l'emploi: Permanent
Langue de travail: Anglais ou Français
Heures de travail: 40 hours per week