Medical administrative assistant

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 37.5 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Hospital/medical facility or clinic

Tasks

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Perform data entry
• Provide customer service

Computer and technology knowledge

• MS Word
• Electronic mail
• MS Excel
• MS Windows
• MEDITECH
• MS Outlook

Area of work experience

• Correspondence
• Invoices
• Reports and records

Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Large caseload

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you currently a student?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

• 2 years to less than 3 years

Employment terms options

• Day

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• As per collective agreement
• Group insurance benefits
• Life insurance
• Pension plan

Other benefits

• Subsidised public transportation
• Team building opportunities
• Wellness program

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities