Major Accounts Manager

About Our Client

Our client is an established international technology company specializing in business process automation and customer experience enhancement. Its solutions help organizations of all sizes communicate more effectively with their customers, simplify their operations, and become more agile. To support its growth in Quebec, the company is seeking an experienced individual to manage a portfolio of strategic accounts.

The Role

As a Senior Account Manager, you will be responsible for developing and growing a portfolio of major accounts in the Montreal area and throughout Quebec.

You will act as a trusted partner to decision-makers: you will understand their business challenges, propose value-added solutions, and build lasting relationships.

Your Responsibilities

• Manage and grow a portfolio of existing major accounts and develop new ones
• Establish and maintain trusting relationships with decision-makers and stakeholders at the executive and senior management levels
• Lead complex sales cycles, from needs assessment to closing
• Develop strategic account plans and identify expansion opportunities (upselling and cross-selling)
• Collaborate with internal teams (pre-sales, professional services, support) to ensure a high-quality customer experience
• Achieve or exceed sales targets and maintain an up-to-date and reliable sales pipeline
• Monitor market and competitive intelligence to adjust Sales strategy

Your profile

• At least 5 years of experience in B2B sales, ideally in software, SaaS, or technology solutions
• Proven experience managing key accounts and long, complex sales cycles
• A proven track record of meeting or exceeding quotas
• Ability to communicate effectively with high-level stakeholders and build a strong network
• Excellent command of French and English, both written and spoken
• Strategic thinking, autonomy, leadership, and business acumen
• University degree in administration, business, or a related field (an asset)

What our client Offer

• A strategic position within an internationally recognized company
• A hybrid work environment in Montreal
• A portfolio of high-potential accounts and a real growth driver
• Opportunities for advancement within the organization