← Back

Hotel receptionist

  • Education:
  • Expérience:

Education

  • No degree, certificate or diploma

Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Screening questions

  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

  • Evening
  • Flexible hours
  • Morning

Experience

  • Experience an asset

Employment terms options

  • Day
  • Weekend

Other benefits

  • Parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Bilingue
  • Heures de travail: 30 to 40 hours per week