Technical support specialist - wholesale trade

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years

Work site environment

• Heavy equipment

Tasks

• Oversee the preparation of sales and orders
• Promote sales to existing clients
• Read blueprints to determine dimensions of structure or system and material requirements
• Identify and solicit potential clients
• Assess client's needs and resources to recommend the appropriate goods or services
• Deliver sales presentations
• Conduct sales transactions
• Prepare and administer sales contracts
• Use sales forecasting software
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and/or promote products, sales or services
• Provide customer service

Type of product

• Industrial supplies

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Flexibility

Screening questions

• Do you have experience working in this field?

Employment terms options

• Early morning

Employment terms options

• Morning
• Day
• Overtime required

Support for youths

• Offers on-the-job training tailored to youth
• Work Term: Permanent
• Work Language: French
• Hours: 40 hours per week