Shift manager - fast food restaurant
- Work Term: Permanent
- Work Language: French
- Hours: 32 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- or equivalent experience
Work setting
- Restaurant
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Hire food service staff
- Ensure that food and service meet quality control standards
- Prepare budget and cost estimates
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Prepare food order summaries for chef
- Must have knowledge of the establishment's culinary genres
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
- Participate in marketing plans and implementation
- Negotiate with clients for catering or use of facilities
- Ensure health and safety regulations are followed
- Conduct performance reviews
- Balance cash and complete balance sheets, cash reports and related forms
- Provide customer service
- Negotiate arrangements with suppliers for food and other supplies
- Organize and maintain inventory
- MS Office
- Determine type of services to be offered and implement operational procedures
- Plan, organize, direct, control and evaluate daily operations
Supervision
- Cook (general)
- Food and beverage servers
- Food service counter attendants and food preparers
- Kitchen and food service helpers
- Working groups
- Staff in various areas of responsibility
- More than 20 people
Type of service and repair
- Electronic cash register
Computer and technology knowledge
- Spreadsheet
- MS Excel
- MS Word
- Point of sale system
- MS Outlook
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Physically demanding
- Attention to detail
- Repetitive tasks
- Large workload
- Overtime required
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Initiative
- Dependability
- Accurate
- Excellent written communication
- Reliability
- Organized
Screening questions
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is your current field of study?
Government programs
- Recognized employer
Health benefits
- Dental plan
- Disability benefits
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Night shift premium
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available