IT support technician

Our firm is currently looking for a IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines. With us, growth opportunities are waiting for you!

Your next challenges:

Under the supervision of the Director of IT Services, as an IT Support Technician, you will:

• Respond to user IT support requests;
• Analyze troubleshooting needs, identify the problem and provide the appropriate solution;
• Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations;
• Be involved in managing company risks, as well as security, breakdowns and delays that our users may experience;
• Collaborate and participate in different IT projects;
• Ensure an excellent level of customer service.

The ideal profile of our future colleague:

• Demonstrate rigor, autonomy and initiative;
• Have a strong sense of customer service;
• Demonstrate a good sense of organization and work planning;
• Have a good team spirit;
• Have good oral and written communication skills.

Conditions of happiness at BVA:

There is more to life than work. This is why, at BVA, we value the happiness and fulfillment of our team as much as professional excellence.

We invest in:

• Your well-being
• Your potential
• Your career

To do this, we offer you:

• A schedule of 37.5 hours/week
• A flexible schedule and a reduced schedule in summer to 4 days a week
• Paid overtime
• Free parking (indoor parking in Lévis)
• Sports activity allowances
• A very active social club
• Days for personal reasons (illness and mobile)
• Competitive salary and benefits
• Exciting challenges
• Contagious laughter and a career that will propel you to unparalleled heights!