Job Offer: Technical Advisor
Location: Pierrefonds, Montreal
Job Type: Full-time / Permanent
Salary: $30 to $40 per hour
Schedule: Day shift
Job Description
We are looking for a passionate and dynamic Technical Advisor to join our team. As an After-Sales Service Expert, you will be the link between customers and the workshop, ensuring an exceptional customer experience and efficient follow-up of mechanical work.
Your main responsibilities:
- Greet and advise customers on necessary services and repairs.
- Perform preliminary diagnostics and explain technical recommendations.
- Prepare quotes and estimate repair costs.
- Coordinate work between technicians and customers.
- Ensure rigorous follow-up of repairs and inform customers of progress.
- Manage warranties and claims with suppliers.
- Maintain excellent customer service by ensuring customer satisfaction.
Required profile :
- Experience as a technical advisor, service consultant, or similar position.
- Knowledge of automotive or heavy vehicle mechanics (depending on the sector).
- Excellent communication and customer service skills.
- Ability to work under pressure and manage multiple projects simultaneously.
- Proficiency with IT tools and workshop management software (e.g., Reynolds & Reynolds, Serti, etc.).
- Valid driver's license (asset depending on the position).
What we offer:
- Competitive salary and performance bonuses.
- Group insurance and benefits.
- Continuing training and development opportunities.
- A dynamic and collaborative work environment.
How to apply?
Apply directly here or send your resume to hr@kaayu.ca
Join our team and be part of a growing company where your expertise will be valued!